— Productivity

Microsoft 365 integration for document and workflow automation

Connecting Outlook, Excel and SharePoint to operational workflows such as enquiry intake, document handling and reporting, subject to the supported API operations and tenant permissions.

The workflows shown are potential implementations, not prebuilt integrations or access to your accounts. Each platform's supported API and permissions must be verified.

01

What this enables

•Email triage and routing directly from Outlook
•Structured data extracted from documents in SharePoint into your system of record
•Reporting that replaces manually maintained Excel workbooks with live data
02

Security and access

Integration uses Microsoft’s official Graph API with scoped access.

03

Human approval

Automated actions are logged and reviewable; externally facing communication can be set to require approval before sending.

04

Who this is for

Businesses running on Microsoft 365 who want their inbox and documents connected to a real operational system.

05

What we verify before building

  • The tenant, mailboxes, SharePoint sites and workbooks involved in the workflow.
  • The tenant administrator or account owner who can approve the required access.
  • The intended read or write operations, document permissions and review owner.

Microsoft Graph: selected permissions is the platform's reference for the access or operations described.

06

An example scope

A possible first scope takes an approved source document into a structured operational record. We verify the Microsoft Graph operations and permissions for the specific resources, rather than assuming tenant-wide access is required. Mail, files and workbook operations are checked individually before the scope is agreed.

Can the workflow be limited to selected SharePoint resources?

Microsoft Graph supports selected permissions for relevant SharePoint and OneDrive resources. Whether that fits your workflow depends on the operations and consent model. We assess the access boundary with your administrator before implementation.

07

Agree the build and support

Acceptance covers the agreed records, validation, duplicate handling, failure visibility and human approvals. Ongoing support and any third-party account costs are scoped explicitly.

Remote delivery is available worldwide from Newcastle, Australia. See engagement options and AUD pricing or describe the tools and workflow you want to connect.

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